Terms and conditions

Five dogs wearing clothing from the collection outside a studio with skateboards — Campaign artwork is illustrative. Product pages show the clothing available to buy.

Who sells the goods

Sandycroft Workwear Ltd · Company no. 07917944 · VAT GB 125 5273 27
Trading address: 26 Babbage Road, Engineer Park, Sandycroft, Flintshire, CH5 2QD
Registered office: Prior House, 129 High Street, Prestatyn, Wales, LL19 9AS
Email: sales@sandycroftworkwear.uk

Products and orders

Product images are illustrative. We confirm availability, exact variant, decoration method and delivery timing before accepting an order. A contract is formed when we confirm acceptance of your order.

Prices and payment

Product prices are shown excluding VAT with the VAT-inclusive equivalent. Applicable VAT and delivery are shown before payment. We may correct an obvious pricing error before accepting an order.

Personalisation

Artwork placement and decoration suitability depend on the garment, colour and size. We will confirm these details before production. Please check names and artwork carefully when approving a proof.

Cancellation and returns

Plain, non-personalised clothing bought online can normally be cancelled without a reason within 14 days after delivery. You then have 14 days to send it back. For a change-of-mind return you pay the direct return postage cost. We refund in accordance with our returns policy, including standard outbound delivery where the whole order is cancelled.

Clothing embroidered to your chosen wording is clearly personalised and is excluded from the 14-day change-of-mind cancellation right. Contact us promptly if you want to change a personalised order before production. Faulty, misdescribed or incorrect goods retain their statutory remedies whether or not they are personalised. These terms do not limit your consumer rights.

Delivery

See our delivery information for UK delivery charges and timing.